Yes, this is a great idea if you feel that this is something you can do. Because packages are insured, the recipients will need to sign for their packages.  Please inform them that not only did you send them a gift through the mail, but that it was sent from Tisket Taskets. 

Do You Issue Refunds?

It is your responsibility to inform your recipients that they may have to pay duties and taxes in order to receive their package. If they refuse the package, we cannot provide you with a refund. Refused packages can take up to 3 months to return to us and nothing within the basket is salvageable. The ONLY time we will offer a refund for international shipping is if we are the cause of the problem. If we accidentally include something in the gift that is not allowed into the country, then we will take full responsibility for that and will refund you entirely, if your gift is not permitted through customs due to our mistake.

What Countries do you ship to?

We ship worldwide, with very few exceptions.  Under no circumstances will we ship an order to Nigeria. Because of the high level of Nigerian fraud orders we receive, all orders involving Nigeria are automatically deleted from our system.  In addition, we reserve the right to not fill any order that we are not comfortable with shipping. 

How will my gift basket order be shipped internationally?

All baskets shipped outside the U.S. will be shipped via the United States Postal Service Global Express air mail, which typically delivers within 3-10 business days, but delivery time is not guaranteed. Expedited shipping is also available through UPS and FedEx if a guaranteed delivery date is needed, but only if you have a UPS or FedEx account that the shipping charges can be charged to it. This option allows you to also pay the duties and taxes for the recipient. Be aware that UPS and FedEx global shipping prices are significantly higher than USPS prices. If you would like to charge your shipping charges to your UPS or FedEx account, please include a note that you prefer UPS Global shipping and provide us with your UPS or Fed Ex account number. If you choose this shipping method, we will charge an extra $10.00 to cover the cost of our shipping and packing materials and the extra time it takes to process this type shipment.

How do I order multiple baskets to different international addresses?

To order multiple baskets charged to the same credit card, you may choose to place an online order for one of the baskets and email us the information for the other orders. This way, we can collect all of your billing information through a secure server. Please do not email your credit card information to us. When emailing us with additional basket orders, please include the name of the basket, price point of the basket, card message and "ship to" address. We will email you back to confirm that we've received your order. Please do not email your credit card information to us. You may also call us at 1-888-788-6894.

Can all of your gift baskets be shipped internationally?

Yes, to the best of our knowledge, all of our gift baskets can be shipped worldwide. When we receive an international order, we research import restrictions for that country. Any gift basket contents that are restricted are then substituted with other items of equal or greater value. Frequently, meat products, and chocolate are restricted to foreign countries, but not to all of them.

In addition, substitutions may be made to take climate into account.  Chocolate, for example, will not be shipped to hot climates.

Are all international orders insured?

No, in some cases, the postal service will refuse to insure a package.  This is based on the country of destination. Packages to Mexico are NOT insurable. If the post office will not insure a shipment, then Tisket Taskets will also not insure the shipment and you pay for the shipment at your own risk.  We try to provide our customers with a tracking number, but sometimes during the holiday season, this slips through the cracks. If you do not receive a tracking number, and you would like to have one, please call us.. It is the responsibility of the customer to verify receipt of all international shipments. In addition, Tisket Taskets will not be held responsible for damage to packages that are the direct result of the destination country's customs department. It rarely occurs, but it is possible that a package could be held in customs with agents tearing through it in search of illegal goods.

Are there duty fees?

Most countries allow gifts up to a certain value, into their country without the recipient paying duty fees to receive their package. However, this value is different for every country and we cannot provide duty fee information to our customers. It is the customer's responsibility to find out of duty fees must be paid and to either ensure that their gift value is tax free or to reimburse the gift recipient for any taxes they must pay to receive their gift. We do not pay duty fees and taxes in advance.

Do you take credit cards from countries outside the U.S.?

We normally take orders for customers with credit cards issued from U.S. or Canadian banks, but we will consider cards from issuing banks in other countries, on a per order basis.

Can I cancel my gift basket order?

Yes, you can cancel your order, but you MUST cancel within 2 hours of placing your order. Please review your order confirmation that will arrive by email to verify that the information is correct. Because every international basket will be made with the destination country's restrictions in mind, and we generally begin building your gift basket within 2 hours of receipt, we will assess a 25% restocking fee for each basket ordered that is cancelled more than 2 hours after the order was placed.

Freshness Guarantee
We can only guarantee freshness of food items for 30 days after the time of purchase. To keep food fresh, please store it in a cool, dry place.